Question 1

Damaged or Defective Items

Accepted Answer

If your item arrives damaged or defective, we'll replace, or refund it. Contact us within 30 days with proof of purchase and photos.

Question 2

Change of Mind

Accepted Answer

Change of mind returns are accepted within 14 days for unused, unopened items.

·       You'll receive a full refund (excluding original shipping).
·       You pay return shipping (use tracked post).

We unfortunately cannot offer refunds for opened/used items.​

Question 3

How to Return

Accepted Answer

Email sales@cometsquid.com with order number, reason and photos. We'll send instructions within 2 business days.

Shipping Policy

Returns & Refunds Policy