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Privacy Policy

Effective Date: January 28, 2026

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Comet Squid (ABN 63881624407, based in Victoria, Australia) operates the Alien Frenzy online store at alienfrenzy.com ("Site"). This policy explains what we collect, how we use it, and how Wix, Stripe, PayPal and MailerLite handle your data.

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Information We Collect

We collect information when you browse, place an order, or subscribe to our emails:

  • Identity and contact details: name, email, shipping/billing address, phone (optional).

  • Order details: items purchased, order value, dates, and shipping information.

  • Payment information: processed by Stripe or PayPal. We do not see or store your full card or bank details.

  • Newsletter details: email address and preferences if you opt into our MailerLite list.

  • Technical data: IP address, device, browser type, pages visited and basic analytics collected by Wix cookies and systems.

We only collect data needed to run the store, support customers, and (if you choose) send marketing.​

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How We Use Your Information

We use your information to:

  • Process and deliver orders, including shipping and notifications.

  • Provide customer support and respond to enquiries.

  • Send marketing emails if you subscribe (you can unsubscribe at any time).

  • Improve our site and services, monitor performance, and prevent fraud or abuse.

We do not sell, rent, or trade your personal information.

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Third-Party Services and Data Storage

We rely on trusted third-party platforms to host, process, and store data:

  • Wix – Site hosting, ecommerce, and core cookies. Your site data is stored on Wix's secure servers; they process order records and some analytics. See wix.com/about/privacy.

  • Stripe – Payment processing for card payments. Stripe is PCI DSS compliant and stores your payment data; we only see limited payment details (e.g. last 4 digits, status). See stripe.com/au/privacy.

  • PayPal – Payment processing via PayPal accounts. PayPal encrypts and stores payment information; we see confirmation of payment, not your full financial details. See paypal.com/au/webapps/mpp/ua/privacy-full.

  • MailerLite – Email marketing and newsletters. Stores your email address and subscription preferences for our campaigns. See mailerlite.com/privacy-policy.

  • Australia Post or other carriers – For shipping labels (name, address, sometimes phone).

These providers may store data on servers outside Australia. They use their own privacy and security frameworks; see their privacy policies for details.

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Cookies and Tracking

Our Site uses cookies and similar technologies set mainly by Wix (and, where needed, Stripe, PayPal and MailerLite) to:​

  • Maintain your shopping cart and checkout session.

  • Provide basic site security and performance.

We describe this further in our Cookie Policy.

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Data Security

  • The Site uses HTTPS/SSL encryption via Wix.

  • Access to data in our Wix, Stripe, PayPal and MailerLite dashboards is restricted to authorised Comet Squid staff.

  • Payment data is protected by Stripe and PayPal using industry-standard security (e.g. PCI DSS).

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Your Rights and Choices

You can:

  • Access, correct, or update your personal data by contacting us directly.

  • Request deletion of your data (note: we may keep some records for tax or legal reasons).

  • Opt out of marketing emails using the unsubscribe link in any MailerLite email or by contacting us.

  • Manage cookies via your browser settings or any cookie banner we provide.

To exercise these rights, contact: info@cometsquid.com.

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Children

Our Site is not intended for children under 16. We do not knowingly collect data from them.

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Changes

We may update this policy from time to time. The updated version will be posted here with a new effective date.

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Contact
Comet Squid
Email: info@cometsquid.com

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Terms & Conditions

Effective Date: January 28, 2026

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These Terms govern your use of alienfrenzy.com ("Site") and any purchases you make. By using the Site, you agree to these Terms.

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Intellectual Property

  • All content on the Site, including text, rules, artwork, images, logos and design, is copyrighted © Comet Squid 2018–2026. All rights reserved.

  • "Alien Frenzy" is a registered trademark in Australia.

  • You may not copy, reproduce, distribute, modify or exploit any content without our written permission.

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Use of the Site

  • You may browse the Site and purchase products for personal, non-commercial use.

  • You are responsible for all activity associated with your orders.

  • You must not use the Site for any unlawful, fraudulent, or abusive purpose.

We may decline orders or restrict access that breach these Terms or misuse the Site.

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Products, Orders, and Pricing

  • Product descriptions and images are provided in good faith; actual product colours or details may vary slightly.

  • All prices are in AUD and may change without notice.

  • Placing an order constitutes an offer to purchase. We may accept or decline any order, for example if stock is unavailable or there are pricing errors.

  • Once an order is confirmed, changes or cancellations may not be possible. See our Returns and Refunds Policy for details.​

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GST and Tax Information

  • Comet Squid is currently not registered for GST in Australia. As such, our prices do not include GST, and no GST will be charged on purchases.

  • Should this status change in the future, our pricing and invoicing will be updated accordingly, and this section will be revised to reflect that change.

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Payments

  • Payments are processed securely via Stripe and PayPal. You agree to provide valid payment details and authorise us (through Stripe or PayPal) to charge the total order amount, including shipping and any taxes.

  • We do not store your full card details.

  • Any payment disputes should first be raised with us at sales@cometsquid.com before initiating a chargeback, so we can investigate.

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Third-Party Services and Links

  • The Site is built and hosted on Wix, and uses Wix apps including ecommerce tools.

  • Payments are handled by Stripe and PayPal; newsletters are managed by MailerLite. Their terms and privacy policies apply in addition to ours.

  • Our Site may contain links to external websites we do not control; we are not responsible for their content or practices.

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Limitation of Liability

  • The Site and its content are provided "as is" and "as available". We do not guarantee uninterrupted or error-free access.

  • To the maximum extent permitted by law, Comet Squid is not liable for any indirect, incidental, or consequential damages, or for loss arising from third‑party service failures (e.g. hosting outages, payment gateway issues).

  • Our total liability in connection with any product or service is limited to the amount you paid for that product or service, except where consumer guarantees apply.

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Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

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Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the Site after changes means you accept the updated Terms.

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Contact
info@cometsquid.com

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Cookie Policy

Effective Date: January 28, 2026

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This Cookie Policy explains how cookies and similar technologies are used on alienfrenzy.com, especially for our online store.

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What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and support security and performance.

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How We Use Cookies

Because our site is built on Wix and uses ecommerce, Stripe, PayPal and MailerLite, several categories of cookies may be used:

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Essential cookies (required)

  • Set mainly by Wix to:

    • Support site functionality.

    • Remember your cart contents and progress through checkout.

    • Provide site security (e.g. CSRF protection) and basic functionality.

  • You cannot disable these without affecting core features.

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Functional cookies

  • May remember preferences like language, region, or display settings on the Site.

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Performance and analytics cookies (Wix)

  • Wix may use cookies to collect basic analytics (e.g. page views, device type) to help improve site performance.

  • We do not currently add our own third‑party analytics tools.

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Payment cookies (Stripe & PayPal)

  • Used to process transactions securely, prevent fraud, and remember certain payment-related preferences during checkout.

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Email and marketing cookies (MailerLite)

  • May be used in newsletter forms or links to track subscription status or campaign performance.

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If we enable a cookie banner (recommended by Wix and cookie compliance tools), non‑essential cookies (e.g. analytics/marketing) will only be set after you give consent, depending on your region.

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Managing Cookies

You can:

  • Use your browser settings to block or delete cookies from this Site.

  • Adjust your preferences via any cookie banner we provide (where enabled).

  • Note: Blocking essential cookies may prevent checkout or other core functions from working properly.

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Third-Party Cookies and Apps

Some Wix apps or embedded services (for example, social media widgets, video embeds, or third‑party tools you access from our site) may set their own cookies. These are controlled by the third party, not Comet Squid.

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Changes

We may update this Cookie Policy if we add new tools or change how we use cookies. Updated versions will appear on this page with a new effective date.

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Contact
info@cometsquid.com

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